Staff Availability: We'll be there for you!
We often hear from customers that someone, an officiant, photographer, etc. backed out at the last minute... maybe with just a few weeks to go before the wedding. Now, of course, life happens, people change jobs, cities, have things come up and sometimes become unavailable for a wedding. And, while you understand that, you still need to have your wedding take place just as you planned. So what's a girl to do?
CHOOSE US: THERE'S NOTHING TO WORRY ABOUT, WHEN YOU CHOOSE US!
We guarantee that a qualified representative will be on site for your wedding to provide the services you reserved; while we will do our best to provide the person you requested, circumstances beyond our control may make it necessary for us to replace the representative you chose with another one. We reserve the right to substitute the chosen representative in such cases. You will, of course, be notified first, and we'll work with you to find the best alternative available. A refund will not be given in such circumstances.
However, should we be unable to provide a substitute, you will receive a full refund of all funds paid for that service and we'll pay you $50 as an apology.
This is our availability guarantee.